Safety & User Policy

At Skateboard Australia, your safety is our top priority. Electric Mobility Devices (e-skateboards, e-scooters, e-bikes) are high-performance machines designed for thrill, freedom, and functionality—but like all personal electric vehicles, they must be used responsibly. Please read this policy carefully before using our products.

⚠️ Ride at Your Own Risk

By purchasing and using our products, you acknowledge that:

  • Electric skateboards and electric Scooters pose inherent risks, including injury or death, if not used properly.

  • You are solely responsible for how and where you operate your skateboard.

  • Skateboard Australia is not liable for any injuries, damages, or losses arising from unsafe use, failure to follow instructions, or violation of local laws.

🛡️ Safety Gear Requirements

To reduce your risk of injury, we strongly recommend:

  • Wearing a certified helmet at all times while riding.

  • Using wrist guards, elbow and knee pads, especially for beginners.

  • Wearing visible or reflective clothing in low-light conditions.

  • Avoiding wet, icy, or uneven surfaces.

🧭 Know the Legal Requirements

Electric skateboards, electric scooters, and e-bikes laws vary by location. It is your responsibility to:

  • Understand and follow local laws and road rules.

  • Avoid restricted areas (e.g. sidewalks, highways, or public parks where motorised vehicles are banned).

  • Operate the board only where permitted.

We do not accept liability for fines or penalties incurred from illegal use.

🛠️ Before Every Ride

Please complete a pre-ride check:

  • Ensure the battery is securely mounted and fully charged.

  • Inspect wheels, trucks, and motor mounts for wear or damage.

  • Test the brakes and throttle responsiveness at low speed.

  • Ensure all bolts and screws are tight.

Never ride if your board is damaged, wet, or malfunctioning.

🚫 Prohibited Use

Do not use the board:

  • Under the influence of drugs or alcohol.

  • In rain, snow, or on wet or slippery surfaces.

  • For tricks, jumps, or high-impact stunts.

  • While towing or carrying heavy loads.

  • With unauthorised modifications or third-party parts that compromise safety.

🔌 Charging & Battery Care

  • Use only the charger provided with your skateboard.

  • Do not leave batteries unattended while charging.

  • Do not expose the battery to water, heat, or direct sunlight.

  • Store in a cool, dry place when not in use.

Failure to follow charging instructions can result in fire, electric shock, or battery damage.

📦 Responsibility for Damage or Injury

Skateboard Australia is not responsible for:

  • Injuries sustained during use of the product.

  • Damage to the board caused by misuse, neglect, or improper handling.

  • Third-party claims resulting from unsafe operation.

  • Product malfunctions caused by water exposure or tampering.

Your warranty may be voided if the product is used in a manner inconsistent with these guidelines. 

📄 Acknowledgement of Risk

By completing a purchase or using our products, you agree that you:

  • Understand the inherent risks involved in operating an electric skateboard.

  • Will use the product in accordance with the safety guidelines provided.

  • Accept full responsibility for your safety and the safety of others while riding.

If you have any questions about safe usage or product operation, please contact us at:

📧 support@skateboardaustralia.com.au

We’re here to help you ride smarter, safer, and with complete confidence.